What We Offer

Build your skills and advance your career with our specialized technical skills training, end-user short courses, and soft skills programs.

IT-IQ partners with global industry leaders to ensure that the latest in training content is available to businesses and IT professionals to help continuously bridge the skills gap, keep pace with technological advancements and deliver value. We are Microsoft Silver Learning Partner, ITIL® Accredited Training Organization, CompTIA Authorized Learning Partner and a CBP Authorized Learning Partner.

Our training delivery adheres to all Partner requirements. In line with our partner requirements, we maintain a team of highly qualified and certified training staff and use authentic courseware for delivery. Our mission is to ensure that course availability maps to the needs of the client and that our clients have the option to choose a mode of delivery best suited to their needs and comfort.

Download a copy of our latest instructor-Led Training Calendar or click here for a Full Scope of Available Courses or Certification Roadmaps.

In Botswana, we are a registered Education and Training Provider with the Botswana Qualifications Authority and have courses accredited with HRDC for your levy claims.

Modes Of Delivery

Our training is available in the following modes of delivery:
  • Instructor-Led Training (ILT): Traditional instructor-facilitated training at our facilities in, your office location or a third party facility as needed.
  • Virtual Instructor-Led Training (VILT): The instructor is remote and you can either attend at our facilities or in the comfort of your home/office. Sessions are either in 4 or 8-hour slots.
  • Self-paced learning (SS): Using Videos on demand, online study material, student manuals or exam prep material. Learn at your own pace.All courseware is provided in digital format, and where available labs are provided using Partner authorized lab hosting providers. Please familiarize yourself with our Terms and Conditions for Training Bookings.

Classroom & Laptop Rentals

We have 4 well equipped training rooms available as rentals, each with high speed internet, multi-Core CPU with the latest operating systems and popular applications. We can accommodate customized software, and can cater for PC-based or non-PC based delivery of training with the use of common delivery aids such as flip-charts, whiteboards and projectors. We also provide light refreshments, lunches and snacks in our canteen. Laptop rentals are also available on request. Terms & Conditions Apply.

Skills Assessment

The cost of recruitment and skills development is substantial. As business demands evolve and technology advances, it is crucial for employers to precisely understand their employees’ skill sets.

Are your employees capable of performing essential tasks such as formatting documents, charting data, or creating slide decks?
At a technical level, how adept are they in troubleshooting, computer networking, or big data?

The most effective way to evaluate this is through a comprehensive skills assessment.

Our skills assessments are tailored to specific products, like
MS Office,
CompTIA,
CertNexus,
or designed for particular job roles, such as Sales/Management.

CompTIA offers an extensive evaluation of IT skills, ensuring that your staff can manage the latest technology and meet business demands.
Click here to learn more about CompTIA Assessments.

Once completed online, these assessments should be seamlessly integrated into your hiring process and Learning & Development Process.

By conducting a skills assessment pre-hiring, you validate essential skills and can also create targeted learning plans to address any gaps.

Neglecting skills assessments leaves your organization vulnerable to inefficiencies and skill mismatches. Implementing skills assessments is a clear-cut, cost-effective strategy to establish a robust baseline for your workforce.

Office Skills can be categorized as basic, intermediate and advanced. By taking the interactive test you will be able to:

  1. Validate Skills for Hire, Job Advancement, or Project Work.
  2. Understand Learning and Development Gaps.
  3. Position your staff for the correct level of skills development.
  4. Determine the best way to close out the skills gap.

The skills assessment can also be used as a pre-and post-training assessment as a test of competency.

Search for Course Outlines

Use the search bar to find detailed outlines for our comprehensive range of courses, including those for Cisco, CBP, Microsoft, ITIL, CertNexus, and more. Simply enter the course name, code, or relevant keywords to get started.

File Type Download
MD-102T00 Microsoft 365 Endpoint Administrator PDF Download
PL_900T00_A Introduction to Microsoft Power Platform. PDF Download
PL_300T00_A Design and manage analytics solutions using Power BI PDF Download
MS_721T00 Plan_configure_and manage collaboration communications systems with Microsoft Teams. PDF Download
Microsoft Word 2016 Basic PDF Download
CompTIA Project+ PK-005 PDF Download
CompTIA Data+ DA0-001 PDF Download
CS0-002-CompTIA-CySA PDF Download
MS 4006 Copilot for Microsoft 365 for Administrators PDF Download
MS-030T00-A-Office-365-Administrator PDF Download
MS-101T00-Microsoft-365-Mobility-and-Security PDF Download
PL-200T00-A-Microsoft-Power-Platform-Functional-Consultant PDF Download
PL-400T00-A-Microsoft-Power-Platform-Developer PDF Download
PL-900T00-A-Microsoft-Power-Platform-Fundamentals PDF Download
SC 5006 Get started with Microsoft Copilot for Security PDF Download
SC-200T00-A Microsoft Security Operations Analyst PDF Download
SC-300T00-A-Microsoft-Identity-and-Access-Administrator PDF Download
SC-400T00-A-Microsoft-Information-Protection-Administrator PDF Download
SC-900T00-A-Microsoft-Security-Compliance-and-Identity-Fundamentals PDF Download
Workshop-on-Navigating-Teams PDF Download
WS-013T00-A-Azure-Stack-HCI PDF Download
PL-300T00 Microsoft Power BI Data Analyst PDF Download
PK0-004-CompTIA-Project PDF Download
MS-720T00 Microsoft Teams Voice Engineer PDF Download
MS-700T00 Managing Microsoft Teams PDF Download
MS-600T00-A-Building-applications-and-solutions-with-Microsoft-365-core-services PDF Download
MS-203T00-A Microsoft 365 Messaging PDF Download
MS 4004 Empower your workforce with Copilot for Microsoft 365 Use Cases PDF Download
Microsoft-Word-2016-Intermediate PDF Download
Microsoft-Project-2016-Basic PDF Download
Microsoft-Project-2016-Advanced PDF Download
Microsoft-Excel-2016-Intermediate PDF Download
Microsoft-Excel-2016-Basic PDF Download
Microsoft-Excel-2016-Advanced PDF Download
Microsoft-Access-2016-Advanced PDF Download
Microsoft Word 2016 Advanced PDF Download
Microsoft PowerPoint 2016 Basic PDF Download
Microsoft PowerPoint 2016 Advanced PDF Download
Microsoft Digital Literacy Course PDF Download
Microsoft Access 2016 Intermediate PDF Download
MB-920T00-Microsoft-Dynamics-365-Fundamentals-ERP PDF Download
MB-910T00-Microsoft-Certified-Dynamics-365-Fundamentals-CRM PDF Download
MB-900T01-A-Dynamics-365-fundamentals PDF Download
MB-260T00 Microsoft Customer Data Platform Specialty PDF Download
ITIL® V4 Foundation PDF Download
IRBIZ (IRZ-110) PDF Download
IoTBIZ (IOZ-110) PDF Download
GenAIBIZ Exam Outline PDF Download
Enabling-Remote-Work PDF Download
Data Science for Business Professionals-DSBIZ (DSZ-110) PDF Download
DP-900T00-A-Microsoft-Azure-Data-Fundamentals PDF Download
DP-420T00-AC Designing and Implementing Cloud-Native Applications Using Microsoft Azure Cosmos DB PDF Download
DP-080T00-Querying-Data-with-Microsoft-Transact-SQL PDF Download
Data Ethics For Business Professionals- DEBIZ (DEB-110) PDF Download
CyberSec First Responder (CFR-410) PDF Download
CyberSAFE-End-User-Training PDF Download
CompTIA-Server-SKO-005 PDF Download
CompTIA-Security-SY0-601 PDF Download
CompTIA-Cloud-CV0-003 PDF Download
CompTIA PenTest+ PDF Download
CompTIA Linux+ XK0-005 PDF Download
CompTIA CASP+ PDF Download
CBPâ„¢-Sales PDF Download
CBPâ„¢-Marketing PDF Download
CBP-Leadership PDF Download
CBP-English-Grammar-For-Business PDF Download
CBP-Customer-Service PDF Download
CBP-Business-Management PDF Download
CBP-Business-Etiquette PDF Download
CBP-BC CBPâ„¢ Business Communication PDF Download
AZ-900T01-A-Azure-Fundamentals PDF Download
AZ-801T00 Configuring Windows Server Hybrid Advanced Services PDF Download
AZ-800T00 Administering Windows Server Hybrid Core Infrastructure PDF Download
AZ-720T00 Azure Support Engineer Troubleshooting Azure Connectivity PDF Download
AZ-700T00-Designing-and-Implementing-Microsoft-Azure-Networking-Solutions PDF Download
AZ-600T00-Configuring-and-Operating-a-Hybrid-Cloud-with-Microsoft-Azure-Stack-Hub PDF Download
AZ-500T00-A-Microsoft-Azure-Security-Technologies PDF Download
AZ-400T00 Designing and Implementing Microsoft DevOps solutions PDF Download
AZ-305T00-AC Designing Microsoft Azure Infrastructure Solutions PDF Download
AZ-304T00-A-Microsoft-Azure-Architect-Design PDF Download
AZ-220T00 Microsoft Azure IoT Developer PDF Download
AZ-204T00-A-Developing-Solutions-for-Microsoft-Azure PDF Download
AZ-120T00 Planning and Deploying SAP on Azure PDF Download
AZ-104T00-A-Microsoft-Azure-Administrator PDF Download
AZ-040T00-AC Automating Administration with PowerShell PDF Download
AIBIZ (AIZ-210) CertNexus PDF Download
AI-900T00-A-Microsoft-Azure-AI-Fundamentals PDF Download
AI-102T00-Designing-and-Implementing-a-Microsoft-Azure-AI-Solution PDF Download
CompTIA A+ Core Series PDF Download
55283-A-Microsoft-Office-365-Power-User PDF Download
55252-A-Introduction-to-SharePoint-2016 PDF Download
200-301 CCNA-Implementing-and-Administering-Cisco-Solutions PDF Download
55200-A-SharePoint-2016-Power-User-Training PDF Download
55193-A-Introduction-to-SharePoint-2016-for-Collaboration-and-Document-Management PDF Download
55154 Office 365 for the End User PDF Download
DP-300T00 Administering Relational Databases on Microsoft Azure PDF Download

Training Schedule

Explore our training schedule to stay updated on upcoming courses, workshops, and certification programs. Find the dates and details you need to plan your professional development effectively.

Certification Roadmaps

Discover our certifications roadmaps to navigate your career progression. Learn about the prerequisites, recommended training paths, and steps required to achieve your desired certifications in various fields.

File Type Download
ITIL Certification Roadmap PNG Download
Comptia Career Pathway JPG Download
Microsoft Certification Roadmap PDF Download
Cisco Certification Roadmap PDF Download
ITIL is a registered trademark of AXELOS Limited, used under permission of AXELOS Limited. The Swirl logo is a trademark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.
The ITIL 4 Foundation courses on this page are offered by IT-IQ and ATO accredited by PeopleCert.
The ITIL 4 Intermediate courses on this page are offered in partnership with Headway Corperate Training of AXELOS Limited an ATO accredited by PeopleCert. Copyright AXELOS Limited 2019. Used under permission of AXELOS Limited. All rights reserved. NB: The ITIL Pricing model includes a mandatory bundling with an ebook, and online proctoring.