What We Offer
Build your skills and advance your career with our specialized technical skills training, end-user short courses, and soft skills programs.
IT-IQ partners with global industry leaders to ensure that the latest in training content is available to businesses and IT professionals to help continuously bridge the skills gap, keep pace with technological advancements and deliver value. We are Microsoft Silver Learning Partner, ITIL® Accredited Training Organization, CompTIA Authorized Learning Partner and a CBP Authorized Learning Partner.
Our training delivery adheres to all Partner requirements. In line with our partner requirements, we maintain a team of highly qualified and certified training staff and use authentic courseware for delivery. Our mission is to ensure that course availability maps to the needs of the client and that our clients have the option to choose a mode of delivery best suited to their needs and comfort.
Download a copy of our latest instructor-Led Training Calendar or click here for a Full Scope of Available Courses or Certification Roadmaps.
In Botswana, we are a registered Education and Training Provider with the Botswana Qualifications Authority and have courses accredited with HRDC for your levy claims.
Modes Of Delivery
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Instructor-Led Training (ILT): Traditional instructor-facilitated training at our facilities in, your office location or a third party facility as needed.
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Virtual Instructor-Led Training (VILT): The instructor is remote and you can either attend at our facilities or in the comfort of your home/office. Sessions are either in 4 or 8-hour slots.
- Self-paced learning (SS): Using Videos on demand, online study material, student manuals or exam prep material. Learn at your own pace.All courseware is provided in digital format, and where available labs are provided using Partner authorized lab hosting providers. Please familiarize yourself with our Terms and Conditions for Training Bookings.
Classroom & Laptop Rentals
We have 4 well equipped training rooms available as rentals, each with high speed internet, multi-Core CPU with the latest operating systems and popular applications. We can accommodate customized software, and can cater for PC-based or non-PC based delivery of training with the use of common delivery aids such as flip-charts, whiteboards and projectors. We also provide light refreshments, lunches and snacks in our canteen. Laptop rentals are also available on request. Terms & Conditions Apply.
Skills Assessment
The cost of recruitment and skills development is substantial. As business demands evolve and technology advances, it is crucial for employers to precisely understand their employees’ skill sets.
Are your employees capable of performing essential tasks such as formatting documents, charting data, or creating slide decks?
At a technical level, how adept are they in troubleshooting, computer networking, or big data?
The most effective way to evaluate this is through a comprehensive skills assessment.
Our skills assessments are tailored to specific products, like
MS Office,
CompTIA,
CertNexus,
or designed for particular job roles, such as Sales/Management.
CompTIA offers an extensive evaluation of IT skills, ensuring that your staff can manage the latest technology and meet business demands.
Click here to learn more about CompTIA Assessments.
Once completed online, these assessments should be seamlessly integrated into your hiring process and Learning & Development Process.
By conducting a skills assessment pre-hiring, you validate essential skills and can also create targeted learning plans to address any gaps.
Neglecting skills assessments leaves your organization vulnerable to inefficiencies and skill mismatches. Implementing skills assessments is a clear-cut, cost-effective strategy to establish a robust baseline for your workforce.
Office Skills can be categorized as basic, intermediate and advanced. By taking the interactive test you will be able to:
- Validate Skills for Hire, Job Advancement, or Project Work.
- Understand Learning and Development Gaps.
- Position your staff for the correct level of skills development.
- Determine the best way to close out the skills gap.
The skills assessment can also be used as a pre-and post-training assessment as a test of competency.
Search for Course Outlines
Use the search bar to find detailed outlines for our comprehensive range of courses, including those for Cisco, CBP, Microsoft, ITIL, CertNexus, and more. Simply enter the course name, code, or relevant keywords to get started.
| File | Type | Download |
|---|---|---|
| MD-102T00 Microsoft 365 Endpoint Administrator | Download | |
| PL_900T00_A Introduction to Microsoft Power Platform. | Download | |
| PL_300T00_A Design and manage analytics solutions using Power BI | Download | |
| MS_721T00 Plan_configure_and manage collaboration communications systems with Microsoft Teams. | Download | |
| Microsoft Word 2016 Basic | Download | |
| CompTIA Project+ PK-005 | Download | |
| CompTIA Data+ DA0-001 | Download | |
| CS0-002-CompTIA-CySA | Download | |
| MS 4006 Copilot for Microsoft 365 for Administrators | Download | |
| MS-030T00-A-Office-365-Administrator | Download | |
| MS-101T00-Microsoft-365-Mobility-and-Security | Download | |
| PL-200T00-A-Microsoft-Power-Platform-Functional-Consultant | Download | |
| PL-400T00-A-Microsoft-Power-Platform-Developer | Download | |
| PL-900T00-A-Microsoft-Power-Platform-Fundamentals | Download | |
| SC 5006 Get started with Microsoft Copilot for Security | Download | |
| SC-200T00-A Microsoft Security Operations Analyst | Download | |
| SC-300T00-A-Microsoft-Identity-and-Access-Administrator | Download | |
| SC-400T00-A-Microsoft-Information-Protection-Administrator | Download | |
| SC-900T00-A-Microsoft-Security-Compliance-and-Identity-Fundamentals | Download | |
| Workshop-on-Navigating-Teams | Download | |
| WS-013T00-A-Azure-Stack-HCI | Download | |
| PL-300T00 Microsoft Power BI Data Analyst | Download | |
| PK0-004-CompTIA-Project | Download | |
| MS-720T00 Microsoft Teams Voice Engineer | Download | |
| MS-700T00 Managing Microsoft Teams | Download | |
| MS-600T00-A-Building-applications-and-solutions-with-Microsoft-365-core-services | Download | |
| MS-203T00-A Microsoft 365 Messaging | Download | |
| MS 4004 Empower your workforce with Copilot for Microsoft 365 Use Cases | Download | |
| Microsoft-Word-2016-Intermediate | Download | |
| Microsoft-Project-2016-Basic | Download | |
| Microsoft-Project-2016-Advanced | Download | |
| Microsoft-Excel-2016-Intermediate | Download | |
| Microsoft-Excel-2016-Basic | Download | |
| Microsoft-Excel-2016-Advanced | Download | |
| Microsoft-Access-2016-Advanced | Download | |
| Microsoft Word 2016 Advanced | Download | |
| Microsoft PowerPoint 2016 Basic | Download | |
| Microsoft PowerPoint 2016 Advanced | Download | |
| Microsoft Digital Literacy Course | Download | |
| Microsoft Access 2016 Intermediate | Download | |
| MB-920T00-Microsoft-Dynamics-365-Fundamentals-ERP | Download | |
| MB-910T00-Microsoft-Certified-Dynamics-365-Fundamentals-CRM | Download | |
| MB-900T01-A-Dynamics-365-fundamentals | Download | |
| MB-260T00 Microsoft Customer Data Platform Specialty | Download | |
| ITIL® V4 Foundation | Download | |
| IRBIZ (IRZ-110) | Download | |
| IoTBIZ (IOZ-110) | Download | |
| GenAIBIZ Exam Outline | Download | |
| Enabling-Remote-Work | Download | |
| Data Science for Business Professionals-DSBIZ (DSZ-110) | Download | |
| DP-900T00-A-Microsoft-Azure-Data-Fundamentals | Download | |
| DP-420T00-AC Designing and Implementing Cloud-Native Applications Using Microsoft Azure Cosmos DB | Download | |
| DP-080T00-Querying-Data-with-Microsoft-Transact-SQL | Download | |
| Data Ethics For Business Professionals- DEBIZ (DEB-110) | Download | |
| CyberSec First Responder (CFR-410) | Download | |
| CyberSAFE-End-User-Training | Download | |
| CompTIA-Server-SKO-005 | Download | |
| CompTIA-Security-SY0-601 | Download | |
| CompTIA-Cloud-CV0-003 | Download | |
| CompTIA PenTest+ | Download | |
| CompTIA Linux+ XK0-005 | Download | |
| CompTIA CASP+ | Download | |
| CBPâ„¢-Sales | Download | |
| CBPâ„¢-Marketing | Download | |
| CBP-Leadership | Download | |
| CBP-English-Grammar-For-Business | Download | |
| CBP-Customer-Service | Download | |
| CBP-Business-Management | Download | |
| CBP-Business-Etiquette | Download | |
| CBP-BC CBPâ„¢ Business Communication | Download | |
| AZ-900T01-A-Azure-Fundamentals | Download | |
| AZ-801T00 Configuring Windows Server Hybrid Advanced Services | Download | |
| AZ-800T00 Administering Windows Server Hybrid Core Infrastructure | Download | |
| AZ-720T00 Azure Support Engineer Troubleshooting Azure Connectivity | Download | |
| AZ-700T00-Designing-and-Implementing-Microsoft-Azure-Networking-Solutions | Download | |
| AZ-600T00-Configuring-and-Operating-a-Hybrid-Cloud-with-Microsoft-Azure-Stack-Hub | Download | |
| AZ-500T00-A-Microsoft-Azure-Security-Technologies | Download | |
| AZ-400T00 Designing and Implementing Microsoft DevOps solutions | Download | |
| AZ-305T00-AC Designing Microsoft Azure Infrastructure Solutions | Download | |
| AZ-304T00-A-Microsoft-Azure-Architect-Design | Download | |
| AZ-220T00 Microsoft Azure IoT Developer | Download | |
| AZ-204T00-A-Developing-Solutions-for-Microsoft-Azure | Download | |
| AZ-120T00 Planning and Deploying SAP on Azure | Download | |
| AZ-104T00-A-Microsoft-Azure-Administrator | Download | |
| AZ-040T00-AC Automating Administration with PowerShell | Download | |
| AIBIZ (AIZ-210) CertNexus | Download | |
| AI-900T00-A-Microsoft-Azure-AI-Fundamentals | Download | |
| AI-102T00-Designing-and-Implementing-a-Microsoft-Azure-AI-Solution | Download | |
| CompTIA A+ Core Series | Download | |
| 55283-A-Microsoft-Office-365-Power-User | Download | |
| 55252-A-Introduction-to-SharePoint-2016 | Download | |
| 200-301 CCNA-Implementing-and-Administering-Cisco-Solutions | Download | |
| 55200-A-SharePoint-2016-Power-User-Training | Download | |
| 55193-A-Introduction-to-SharePoint-2016-for-Collaboration-and-Document-Management | Download | |
| 55154 Office 365 for the End User | Download | |
| DP-300T00 Administering Relational Databases on Microsoft Azure | Download |
Training Schedule
Explore our training schedule to stay updated on upcoming courses, workshops, and certification programs. Find the dates and details you need to plan your professional development effectively.
Certification Roadmaps
Discover our certifications roadmaps to navigate your career progression. Learn about the prerequisites, recommended training paths, and steps required to achieve your desired certifications in various fields.
The ITIL 4 Foundation courses on this page are offered by IT-IQ and ATO accredited by PeopleCert.
The ITIL 4 Intermediate courses on this page are offered in partnership with Headway Corperate Training of AXELOS Limited an ATO accredited by PeopleCert. Copyright AXELOS Limited 2019. Used under permission of AXELOS Limited. All rights reserved. NB: The ITIL Pricing model includes a mandatory bundling with an ebook, and online proctoring.